Consumer Protection Law Attorneys in Menasha and Green Bay, WI
Consumer protection law is civil law that holds businesses accountable for violating the rights of individual consumers or entire groups. At Zhang & Eisenheim, we represent clients in Menasha, Green Bay and throughout Wisconsin who’ve been harmed by deceptive business practices, fraud or other violations of state and federal consumer laws.
Schedule Your Free ConsultationConsumer Protection Law Issues We Handle
Consumer protection law exists to shield individuals from unfair, deceptive or abusive practices by businesses. At Zhang & Eisenheim, Inc., we represent clients across a range of consumer law matters, including:
- Debt collection abuse
- False advertising and deceptive sales tactics
- Auto fraud (e.g., “lemons,” undisclosed defects)
- Abuses in credit reporting
- Unlawful contract terms
- Warranty violations
- Predatory lending
- Door-to-door and telemarketing violations
- Privacy violations and data breaches
- Class action consumer claims
- “Private attorney general” actions for serious statutory violations
Our Approach to Consumer Protection Law
At Zhang & Eisenheim, our first step is always to listen. When you come to us with a concern, we hear your story, assess not just the obvious wrongs but any others you may not have recognized and analyze your case under all applicable state and federal consumer protection laws. If we proceed, we will build a strategy that enforces your full rights, often in a single civil action under the principle of exhaustion.
Many clients are surprised to learn how many rights they actually have. For example, did you know that certain laws allow private citizens, like you, to initiate lawsuits on behalf of the public when companies break the rules? You don’t have to wait for the government to act. If a company lied to you, stole from you or failed to honor its promises, you may have the power to make them answer for it.
We believe in putting pressure on violators early, giving them the chance to make it right. But if they don’t, we escalate swiftly and decisively.
When to Call a Lawyer
If you’ve been wronged by a business and feel you’re being ignored, lied to or manipulated, it’s time to talk to a lawyer. Warning signs include unexplained charges, debt collection harassment or failure to honor a warranty. If a company has harmed you, we can help you hold them accountable.
Your Rights as a Defendant
You have rights under both state and federal law. Many consumer protection statutes allow you to recover damages, attorneys’ fees and sometimes more. Even if your case seems small, the law may still be on your side.
Frequently Asked Questions
What signs should I watch for that I might need legal help?
If you’re suddenly hit with unexplained fees, pressured into signing a contract you don’t fully understand, harassed by aggressive debt collectors or misled by advertising that seems too good to be true, those are signs that something may be wrong. Even subtle issues—like errors on your credit report, recurring charges you didn’t agree to or defective products a company refuses to refund—can indicate a legal violation. Trust your instincts. If a business is making you feel powerless, it’s worth having a lawyer take a closer look.
Can I sue a business even if I didn’t lose money?
Yes, depending on the law that was violated. In many cases, especially those involving consumer statutes, you may have standing to bring a lawsuit even without direct financial loss. Some laws allow individuals to act as “private attorney general,” enforcing standards that protect the public. These statutes often carry built-in penalties or statutory damages meant to deter bad behavior. So even if the company offers a refund or claims no harm was done, the law may still entitle you to take action.
What if the company claims it fixed the issue?
A refund or apology doesn’t always make things right. If your rights were violated or the business broke the law, that violation may still entitle you to compensation. More importantly, your legal claim may serve a public function—holding the business accountable and helping prevent future abuse. We evaluate whether the company’s response is legally sufficient and, if not, pursue the remedies you’re entitled to.
How do I know what laws protect me?
You don’t need to. That’s our job. Consumer protection law is a complex web of overlapping local, state and federal statutes and administrative regulations. We review your situation from all angles to determine where violations occurred and what remedies are available. From there, we help you understand your rights and what you can do to assert them.
Seeking empowerment through consumer protection law?
Contact Zhang & Eisenheim today. We’re ready to defend your rights and help you protect your future.
Schedule Your Free Consultation